If You Don’t Have Anything Nice to Say, Don’t Say Anything at All

A small office gets back to basics and learns the value of a compliment.

The following story was described by Gary Cohen, a Minneapolis-based managing partner of CO2 Partners, LLC.

THE CLIENT: A small (25- to 30-employee) software value-added reseller

THE PROBLEM: The organization’s employees had very little appreciation for each other, and regular backbiting and complaining had turned the office environment sour.

THE CAUSE: The company was growing very fast, and each employee was focused on himself, his own job, and his position in the organization. The employees did not see how they fit together as a team or how their actions affected others. They also had little gratitude for what they were doing to help each other. (Continue Reading T+D Magazine)