Leadership Business Cartoons

What Causes People To Shut Down And Disengage From Conversation?

Due to the power differential between leaders and their team members, leaders must learn not only how to tolerate criticism, but also to restrict their criticism of others.

When we are criticized, we feel like our bodies are under attack. This fear or panic causes our prehistoric, reptilian brain to flood with blood. Rational thought is restricted, and, instead, we concentrate on our bodily impulses: fight or flight. A “flooded” person (whether it is the leader or a team member) is of little use when there is a problem to be solved.

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