Challenge: After reading Gary’s book, Just Ask Leadership, the Director wanted coaching on adopting a question-based approach to leadership.
Action: He practiced techniques like “Who’s decision is it?” as part of asking more and telling less. This led to his reorganizing his department.
Result: He did less but led more. His team became remarkably engaged and accountable for their different business areas. He calculated a return of $1 million dollars in savings based on the work we did together.